Hi @pfaffman
On our platform we have a user hierarchy as follows:
U1 - Admin
U2 - Acquirer
U4 - Practice Principal
U6 - Provider
U7 - Patient
This is our default label set. When an organisation purchases from us they can specify a new label set to be used specifically for their organisation. This can look like:
U1 - Admin
U2 - Acquirer
U4 - Claims Manager
U6 - Claims Advisor
U7 - Claimant
Or any other combination (unlimited possibilities)
When writing our knowledge base documentation we can not only refer to one label set as this will confuse users. Is there a way we can use some sort of placeholder to change that placeholder based on the user that is logged in? Or if you have any other ideas on how to approach this issue?