I already set default digest email frequency to never but since this only applies to new accounts (it seems), our forum still sends out an insane amount of emails every week. I fear that many just see this is SPAM and checking through the digest history, the content really isn’t that useful at the m…

That should do it: https://meta.discourse.org/t/issues-with-disabling-digest-emails/19173/2?u=gerhard

There really should be three states for this per user: a. no preference set (uses default setting from the forum) b. digest opt-out c. digest opt-in to have the forum setting only affect new users is counter-intuitive.

Remember the digest is only sent if the user is not seen on Discourse for the entire time period (a week, in this case) the digest tries to pick stuff from /top that is the most popular to share

According to my dashboard, our forum sent 28K emails in the last 30 days. Most of which seem to be the weekly digest emails. This is absurd. It simply doesn’t fit with our use case and I suspect that these emails did more damage than good.

Depends; you’d have to ask the users. If there are lots of drive-by users who don’t ever plan to come back to the community, then it makes sense to have a “never” or “monthly” mail digest default. There is an easy one-click unsubscribe on all emails we send, of course. Literally one click, none of…

I’m confident that not even a fraction of those mails get read by anyone. Finding and clicking a unsubscribe button still takes more effort than ignoring or hitting the SPAM button. Anyway, personal preference but I argue that a weekly digest mail by default is destructive. If I had noticed that tu…

To reduce the issue when I migrated one large forum from phpBB… I specifically ran a query setting the digest emails to never be sent to anybody who hasn’t logged into the old forum for the past 1 year. [image] pakl: I’m confident that not even a fraction of those mails get read by anyone O…

[image] DeanMarkTaylor: I specifically ran a query setting the digest emails to never be sent to anybody who hasn’t logged into the old forum for the past 1 year. @pakl here’s a rails console command that should do that: User.where('last_seen_at < ?', 8.months.ago).update_all(email_digests: …

I think we should add a site setting to suppress digest emails for users we have not seen on the site for more than (n) days, defaulting to 365. The goal of the digest is to get people to visit every so often, if it fails for a year, might as well stop trying until they do come back, if they ever d…

@techapj can you take this? I think it is important. We should avoid emailing people digests after a year if they never visit in that time period. Especially important as Discourse is getting traction out there and we have live sites > 1 year old.

Disable/suspend digest emails

Product Support

codinghorror (Jeff Atwood) January 24, 2015, 12:00am 4

Remember

the digest is only sent if the user is not seen on Discourse for the entire time period (a week, in this case)
the digest tries to pick stuff from /top that is the most popular to share

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Disable/suspend digest emails

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