Allow user to reply-via-email using a different email address than their account email address

Old topic, but I recently had to do this myself for some testing accounts.

Most email clients let you designate alternate send-from addresses for exactly this reason.
Anyone like OP’s user who’s employing forwarding email addresses should look into how to work with them.

In Gmail, for instance:

  • Click Settings (gear icon)
  • Click “See all settings”
  • Under Accounts and Import…
  • Edit Send mail as: [add your “aliases”]