I don’t know if I should keep my mouth shut, because I can’t offer any kind help now. The world where Daniela lives is so strange to me in so many ways, IRL and digitally. I’m living in other side of world in small country where people have huge personal space even in digital world. We don’t have anything like Rio, and just Sao Paulo has population that is twice as big that total population of Finland.
That was just a disclaimer for fact that I see this situation from my cultural and personal background and I’m not trying to do somekind virtual ”mansplaining” from point of view of northern europe.
I just can’t understand point of such war. But it reminds me, distantly, pre- and early internet flame wars. Something similar happends nowadays on Facebook and other social medias. It is like them against us in a situation where users actually can be members in many groups and platforms. But people are what they are.
I would open the situation to members. If they choose theirs side they will do that, but anyway they have chance to understand what is happening.
Daniela has two different issues:
- how moderators are using theirs tools
- the main reason why moderation is needed in the first place
Limiting powers of moderators is the topic here and gurus are offering some tricks. But any of those aren’t working if moderators are malicious. So, I would do what someone suggest: hiding moderator status and giving rights to only known members.
But users are the real issue here. If there is such behaviour that needs constant moderation I would start cleaning there. Two strike policy without exceptions. But if such behaving is counted as normal everywhere… Well, is there any actual need for moderation then?
BTW, is this Support any more and should last part of topic move to somewhere else?