Discourse install and SMTP issue

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AI-generated summary

User nanohits is experiencing issues with SMTP during a fresh Discourse install on Ubuntu 20.04 using Mailjet. Although the setup indicates that emails are sent successfully, no emails are received. nanohits has tried troubleshooting using the Discourse doctor and adjusting the default email from address, but the issue persists.

PFaffman suggested checking the Mailjet logs to see if the message was received and delivered, and to check the spam folder. Timelord recommended verifying that the domain is authorized for sending email within Mailjet.

1

Hi All,
Been racking my brain on finding a solution to this.

So basically I have done a fresh install of Discourse on a VPS with Ubuntu 20.04. Everything has gone well, except that I ran into a snag with SMTP. So I use Mailjet for SMTP and it sees as the SMTP as fine. So when I get into the main setup, activating the account does not send the email.

I have gone through the doctor which says it sent fine and went through the SMTP trouble shoot with this link: https://d.pr/gjym7J

I thought this could be the issue:

I rebuilt after making it my main domain instead of the subdomain it defaults to. But the problem persists. Now I am not too technical. Would love some help in this matter

Thanks

2

What do you see at the mail jet logs? Did they receive the message? Was it delivered? Did you check spam folder?

3

Be sure that within mailjet, your domain is authorized for sending email.