When I am going to the Groups page (domain.com/g), it is fetching all the groups but when I try to enter into any particular group it is giving me the below error, this error is coming with all the groups [image] I am the owner of these groups and I have checked this from the normal user’s account too and these same errors is coming with this particular user type too. [image] Kindly help me to fix this issue.

Yes, the problem is fixed now after the latest changes in the plugin

Thank you for helping, [image] This is the errors getting on the browser console

Could you expand those errors and copy the message into a codeblock here?

/groups/EPiC.json:1 Failed to load resource: the server responded with a status of 500 () application.js:83 Objectabort: ƒ (e)always: ƒ ()catch: ƒ (e)done: ƒ ()fail: ƒ ()length: 0name: "add"prototype: {constructor: ƒ}arguments: (...)caller: (...)[[FunctionLocation]]: jquery.js:3535[[Prototype]]: ƒ ()[[Scopes]]: Scopes[4]getAllResponseHeaders: ƒ ()getResponseHeader: ƒ (e)jqTextStatus: "error"overrideMimeType: ƒ (e)pipe: ƒ ()progress: ƒ ()promise: ƒ (e)readyState: 4requestedUrl: "/groups/EPiC.json"responseJSON: error: "Internal Server Error"status: 500[[Prototype]]: ObjectresponseText: "{\"status\":500,\"error\":\"Internal Server Error\"}"setRequestHeader: ƒ (e,t)state: ƒ ()status: 500statusCode: ƒ (e)statusText: "error"then: ƒ (t,n,i)[[Prototype]]: Object error @ application.js:83 router.js:1064 Error while processing route: group.members (anonymous) @ router.js:1064 rsvp.js:23 Uncaught ObjecterrorThrown: ""jqXHR: abort: ƒ (e)always: ƒ ()catch: ƒ (e)done: ƒ ()fail: ƒ ()getAllResponseHeaders: ƒ ()getResponseHeader: ƒ (e)jqTextStatus: "error"overrideMimeType: ƒ (e)pipe: ƒ ()progress: ƒ ()promise: ƒ (e)readyState: 4requestedUrl: "/groups/EPiC.json"responseJSON: error: "Internal Server Error"status: 500[[Prototype]]: Objectconstructor: ƒ Object()hasOwnProperty: ƒ hasOwnProperty()isPrototypeOf: ƒ isPrototypeOf()propertyIsEnumerable: ƒ propertyIsEnumerable()toLocaleString: ƒ toLocaleString()toString: ƒ toString()valueOf: ƒ valueOf()__defineGetter__: ƒ __defineGetter__()__defineSetter__: ƒ __defineSetter__()__lookupGetter__: ƒ __lookupGetter__()__lookupSetter__: ƒ __lookupSetter__()__proto__: (...)get __proto__: ƒ __proto__()set __proto__: ƒ __proto__()responseText: "{\"status\":500,\"error\":\"Internal Server Error\"}"setRequestHeader: ƒ (e,t)state: ƒ ()status: 500statusCode: ƒ (e)length: 1name: "statusCode"prototype: {constructor: ƒ}arguments: (...)caller: (...)[[FunctionLocation]]: jquery.js:9487[[Prototype]]: ƒ ()[[Scopes]]: Scopes[4]statusText: "error"then: ƒ (t,n,i)[[Prototype]]: ObjecttextStatus: "error"[[Prototype]]: Object DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND /message-bus/eb47113e4410479497a7f26dedf3819c/poll:1 Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR

Do you get the same errors using safe mode?

I tried safe mode too but still getting the same error. [image] Kindly help me to resolve this issue as soon as possible as this is getting really critical for us, no one is able to join any of the groups. Note - I have upgraded all the plugins and my discourse is on latest version as of now.

I’m having trouble reproducing this on my test site. Do you have any non-official plugins on your site that may be having an effect? Or any other notable differences/quirks that I could try to see if I can replicate the issue?

I am using these plugins only. I tried in safe mode too and still getting those errors as in the safe mode it disables all the plugins. Is there any thing more which is needed from my end to reproduce the error then please let me know. [image]

[image] Kushal Ghosh: I tried in safe mode too and still getting those errors as in the safe mode it disables all the plugins. I’m afraid safe mode only disables front-end code and not server-side stuff (which catches most things, but not everything) so it could still be a plugin. The most likely one is the allow-pms-to-staff as it’s the only non-official one in the list. You could try removing it from your app.yml and rebuilding to see if that is indeed causing the issue? There was a report of it needing a fix for something else recently, though it may be unrelated: [image] Problems changing the minimum trust level (PMs and Flags) Feature Darn. Thanks for letting me know. The client I wrote it for doesn’t allow pms between users, so I neglected to test that case. I’ll try to get it fixed soon. If you have a budget, it could happen sooner.

Error loading the individual group when using allow pm to staff plugin

Product Support

JammyDodger March 29, 2023, 6:16am 2

Could you check your \logs or browser console when trying to access the group to see if there’s more detail about the error in there?

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Error loading the individual group when using allow pm to staff plugin

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