I have a private forum and require sign up to access it, to add only verified users. After users sign up, I have enabled this feature “must approve user” so I can see if the detailed required on sign up in “user fields” have correctly filled or not, once you find a genuine, verified user, their sig…

I don’t think it is a discourse problem. However, this is definitely a problem with the users entering wrong information to get access. I would suggest a different approach here. Set up something like a google form where users are required to answer the questions that you are asking them upfront. L…

There is the option to reject the user and send them an email saying why, if that’s any help? [reject user] It’s part of the delete user option.

Thanks for the response. I also thought of integrating my sign up with google form but felt made things more completed, just providing one email address for them to reach out to has created a dialogue for them and me to communicate and I am able to effectively verify everyone. I don’t want to mist…

I think the intended flow is to give them the reasons why approval has not been granted and encourage them to sign up again, taking the feedback into consideration. I think it can work quite well if you give good feedback on what’s needed. Having a few templates handy can save a bit of time for that…

I think you are right and it’s an ideal way to this. But during sign up there is also a document that I ask them to share, for me to cross verify, which I can’t do through the original process. I am also wondering if making sign up process this is difficult is a good idea or not. Having robust se…

Feel lack of a feature in "must approve users"

Product Support

Plabforum October 29, 2023, 3:55pm 4

Thanks for the response but that was just one communication, there should availability of complete dialogue system for back and forth.

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Feel lack of a feature in "must approve users"

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