Note, given:
- The feature was somewhat unfinished - it supported no drill down so the labels felt very random
- The feature leaked into the public by mistake due to an internal bug
- We are not even sure the feature provides value
We rolled back this change for now and are regrouping.
Overall I like sentiment analysis, but its a very tricky feature to get right, some places that it can potentially help moderation:
- Sentiment on the forum this week is highly negative - cause a ton of people are complaining about topic X and Y.
- User X who is usually highly positive is very very negative this month - maybe reach out?
Etc…
Less interested in labeling a lot more interested in “anomaly” detection or overall bad trends.