Some Context Staffs are not gods from the heavens. Sometimes they can have a bad day, or just have a kind of behaviour that just don’t go well with someone else. As an admin of a community, I can see that happening and given that not all communities have paid staff to moderate, it’s also unfair to …

Muting staff is already possible. You can add staff users to the mute list in your preferences. [Screenshot_20241214_231328_Edge]

[image] Crius: given that not all communities have paid staff to moderate, it’s also unfair to ask for professionalism all the time from the moderators/admins. I can’t ignore this, sorry! Volunteer staff should absolutely behave professionally at all times. If they don’t, they should be remov…

Interesting that option exists but there isn’t a link to that at the user card profile for staff members that is there for non-staff members, don’t know if that is intentional to make that more difficult to figure out?

At the user page guess not the card isn’t there but there is drop down notification options by the message and chat links: [Screen Shot 2024-12-15 at 6.48.20 PM] Isn’t there at Sam’s page: [Screen Shot 2024-12-15 at 6.50.32 PM]

[image] Crius: This should guarantee that a staff member can still perform its duties and be noticed by everyone, no matter a mute state, but allow users to feel in control if they decide that a user is just getting on their nerve and they want to mute it. This could make sense, but may requi…

I suspect we hide it there because it’s not generally a good idea to mute staff, nor should you need to. But the option exists should it become a necessity, you just have to look for it.

[image] Crius: unfair to ask for professionalism all the time from the moderators/admins With this I can see that being reasonable depending on what your definition of professionalism is. Seems like you are talking about people (that are discourse mods/admins) wanting to just have general chi…

I agree with @HAWK in that you need to choose your staff wisely. Regardless of volunteer or paid Volunteers should generally typically restricted to tl4 or category mods Imho there should also be a Top Mod Level without the need to be an admin to be able to manage other full site mods. That can …

[image] Dan DeMontmorency: A problem with muting a mod. If that mod realizes they are blocked they could choose to use mod powers to cause the user a lot of grief. That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [image] Dan DeMontmorency…

[image] Architect: That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [image] Heliosurge: Members need to know if they are having issues with one of the mods they can contact another mod to intervene if needed. That is a good reason to hav…

Allow regular users to mute staff (more details inside)

Product Support

HAWK (Hawk) December 16, 2024, 2:28am 5

I don’t understand what you mean. Where on the user card?

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Allow regular users to mute staff (more details inside)

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