Error: There was an error cloning the git repository, access was denied or the repository could not be found [image] ：

I can only upload the theme installation package locally. Does anyone know where to download the installation package? [image]

Is the theme you are trying to install public or private? What’s the git URL you are supplying?

https://github.com/discourse/discourse-air

So, if you press the ‘Install’ button, the message will appear? What if installed it directly from a Git repository, using this URL ? It’s strange, since I can’t repro this on Theme Creator, and it looks like it has the correct configuration stuff (about.json, public repo, etc). If you still can’t …

Error: There was an error cloning the Git repository, access was denied or the repository could not be found

Interesting. Did you reload the page?

Could it be because GitHub is sometimes difficult to access from China without VPN? I’ve seen this mentioned several times on meta.

https://github.com/dautovri/mirrors-china

I saw from the log that there was an error in the email configuration. I am curious if the email configuration will affect the installation of the theme?

Unable to install themes online in the website backend

Product Support

kuojing January 8, 2025, 4:03am 16

I initially suspect that there is a conflict with the server’s firewall, as there have been significant issues with the firewall during installation

Topic		Replies	Views
Error cloning git repository, access is denied or repository is not found（theme) Product Support	8	435	September 30, 2024
Discourse customize theme with private git repo Product Support	8	668	March 3, 2025
Error installing theme from Github Self-hosting	4	378	July 18, 2025
Error cloning git repository, access is denied or repository is not found Development	11	1775	February 28, 2020
Can't upload themes Development	1	504	May 30, 2022

Unable to install themes online in the website backend

Related topics