Issue about X preview

AI-generated summary

A discussion about an issue with X (Twitter) previews not loading in posts, initially reported by baronesh. Lilly confirmed the problem affects X oneboxes, with a workaround suggested via a theme component. baronesh clarified the issue is not limited to Twitter, but pmusaraj noted other links like Mastodon work fine. Sam confirmed the issue and stated it would be resolved within weeks. Martin later announced the fix had been identified and deployed to most hosted sites, with baronesh confirming the fix was live on their site. The topic was marked for closure after the fix was rolled out.

There’s an issue with the preview when sharing X posts. What could be the cause?

The previews are not loading at all. There was no such issue 1-2 days ago.

Thanks!

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Yea I noticed x oneboxes seem borked. Not sure what the issue is.

this theme component works as a fix

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Is there no other way? I mean, on your end.

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Okay it is not just twitter. All links have the same problem.

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Are you sure? Do you have an example of another link that fails?

:arrow_up: that one works well here, from Mastodon.

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It’s fixed now. There’s no issue with the websites, but the Twitter issue persists. Isn’t there a way for you to fix this?

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we’re still investigating the issue and will update you when we have more info. thank you for your patience. :pray:

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Hello! The issue is still not resolved.

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Test:

Confirmed we have a issue here and will be working getting it sorted within the next weeks.

Thanks for your patience here.

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We have identified and fixed the issue:

Example from Sam:

We will be rolling out the fix to our hosting in the coming days :slight_smile:

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@baronesh your site has been deployed now, please let us know if you still have any issues.

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This has been rolled out to most of our hosted sites now, will set a topic timer to close this 1 week from now.

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This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.