Hello, two months ago emails completely stopped working on my Discourse site. No activation emails are being sent and no emails are being received by regular users with summary of new posts. I would be willing to pay someone to fix it for me. Thank you

The issue was that digital ocean has started blocking outgoing access to port 587,so I changed it to port 2525.

[圖片] Sukenik: I would be willing to pay someone to fix it for me. Then you should post in Marketplace But the first place to look is at your email service and see if your account is in good standing. Probably your credit card expired or something like that.

Ok, I will post there. My account is in good standing. However, I know nothing about IT so I don’t know what is wrong. The emails just stopped working one day. I am using MailGun and all is paid.

do you have administrative access? Find Admin in the left side bar (on mobile the hamburger) scroll down under EMAIL tap Server setup & logs [image] tab thru Skipped, Bounced Rejected and there is an error message [image]

[圖片] Andrew_Rowe: scroll down under EMAIL tap Server setup & logs When I try to test sending of e-mails, it shows this error: “ ERROR - execution expired “ [IMG_0300]

On MailGun, there is no sending key, maybe this could be the reason: [IMG_0282]

[圖片] Sukenik: “ ERROR - execution expired “ it timed out? [圖片] Sukenik: there is no sending key, maybe key expired? Try ‘Add sending key’ once it gives you a new key, you will probably need to add it to your site settings maybe will work? Sorry no experience with mailgun

I think that Mailgun needs to get somehow re-synced with Discourse but I don’t know how to do that so will need help from someone experienced.

I also use Digital Ocean and Mailgun. How can I check whether this is or might become a problem for me? Thanks.

If your mail inexplicably stopped working, this is almost certainly the reason. Edit your app.yml and change the smtp port to 2525. Then ./launcher destroy app ;./launcher start app If you don’t know what that means, you can run discourse-setup, hit return a bunch of times and change the port and…

我的Discourse网站上的电子邮件无法工作

支持

pfaffman (Jay Pfaffman) 2025年四月13日 16:21 3

那么你应该发帖到 Marketplace

但首先你应该检查你的电子邮件服务，看看你的账户是否正常。很可能是你的信用卡过期了之类的。

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Email doesn't work on Discourse Support email	9	252	2025年六月18日
Email not sending after update Self-hosting email	11	2096	2020年十一月10日
I have a problem that needs help because the Email can't be sent Support	3	251	2024年八月12日
Looking for paid help with fixing e-mails not working on Discourse Marketplace delivered	4	219	2025年四月13日
Who can help me ? Thanks!有没有人愿意帮我解决一下邮箱问题？ Support email	4	248	2025年六月1日

我的Discourse网站上的电子邮件无法工作

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