I think it’s probably your persona setting 
Is the Read Private option checked in on the persona setup page?
Sorry, I’m not attached to the name if it could be misleading. I just wanted to somehow indicate that this only works with the chat AI bot. Any idea for a better name? Or Can it work with the Chatbot plugin too somehow? 
Doesn’t it work by simply adding the Chatbot username in the settings, so it will create or open a chat with the Chatbot?