I have tested login for migrated accounts. In particular, testspot-b If I click login and enter either the username or the email and send me a login link, it does and the link works. If I click login and enter the email and “I have forgotten my password”, it sends me a password change link and the…

It sounds like the email is received (:partying_face:) but the link in it doesn’t function properly when clicked. Could they try copying and pasting that link into a private/incognito browser and see if that helps?

If the user is a staff member (admin or moderator): for security, Discourse requires verification from both the old and new email addresses. If the user cannot access their old email, the confirmation flow breaks and causes permission issues such as the one you described. If the user is not a staff…

Thank you jahan_gagan, Here’s the permissions on the account I’m testing with. Not an admin, not a moderator, activated. Permissions Activated Yes A deactivated user must re-validate their email. Staged? No A staged user can only post via email in specific topics. Active API Keys 0 Manage…

Thank you, that worked. I presume a cookie or cache entry from a previous login may have upset the process, or maybe I failed to log out properly.

[image] spot: maybe I failed to log out properly. That’s what I suspect.

Migration, no passwords, admin change email address for user, "access denied"

Product Support

pfaffman (Jay Pfaffman) May 8, 2025, 6:25pm 7

That’s what I suspect.

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Migration, no passwords, admin change email address for user, "access denied"

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