Should a deactivated user receive an email?

Hi all,

We have a very similar need that I also thought “Deactivate User” might support, but found the same thing - Deactivate doesn’t trigger a reactivation email, or even allow the user to re-send the email because we are a private, approval required forum.

Our use case is that we allow people with from a specific group of public sector employers to join a community, as proven by their email address. We are looking to do some kind of periodic re-verification that they are still with the employer by forcing re-activation of the account, so that they cannot log in with existing credentials for very long if they leave their employer and their email account is deactivated.

I’m not looking for account archival tools at this time - the ones that are there will work - the flow I’m wondering about and concerned about is how to basically reach out to all users and say “hey, are you still at the same email address?” and have them be required to verify it, without the ability to change the email address on the approved account. I think we could reset the the passwords, and they’d need access to the email account to reset their password, but that’s a bit higher of a burden on people than clicking the link and could drive some people away.

If there’s a better way to achieve this kind of periodic reverification, I’m open to it, whether that’s in the UI, or some use of the APIs to manually trigger new verification tokens and emails.

Thank you!

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