Intermittent Loading Issues When Navigating Between Top-Level and Child Categories

Support
1

We’re experiencing inconsistent page loads on our Discourse forum while navigating between top-level categories and their respective subcategory pages. Sometimes the content loads as expected, but other times it requires a manual refresh for the content to appear.

Additionally, we’ve enabled the breadcrumb component, which also fails to display on certain pages and its not inconsistent unless manually refreshed.

Our setup:

  • No multi-level category structure
  • Hosted on a Linux VPS with 16GB RAM (no evident resource bottlenecks)
  • CDN is enabled
  • we have custom theme and few plugin and components have be installed.

We’re looking for guidance on:

  • What might be causing these inconsistent load/render issues?
  • Could the CDN or any client-side caching be interfering?
  • Are there specific server/client configurations, plugins, or theme components that we should examine?
  • How can we ensure that category content and dynamic elements like breadcrumbs consistently load without requiring a refresh?

Any insights or recommended troubleshooting steps would be greatly appreciated.

3

Could be related to this: Experimental ‘lazy_loaded_categories’ feature enabled on Meta

I haven’t paid attention to the development of that feature, but this sounds like it might be related.

4

Hi Pfaffman, I did try to enable the Lazy load, but it didn’t help me to load the categories pages, still requires manual refresh and bit inconsistent . However, enabling the lazy load, it resolved another issue where some categories were not seen in the home page. Categories Missing from `categories.json` Despite Existing in the System (Custom Theme) - #13 by Steve_John

1 Like
5

However , we have to disable Lazy loading, since we have other issues with lazy loading, disabling lazy loading, we are back to the issues where these cards will not be seen in home page