Using Discourse as an enterprise wiki library

The Berlin State Library — Germany’s largest academic library—and the Central and Regional Library Berlin — the country’s largest public library — have been developing concepts and strategies for several years to position Discourse as a comprehensive open-source alternative to enterprise intranet solutions such as Microsoft Teams/Sharepoint/Office368 or Atlassian Confluence.

This initiative spans a wide range of focus areas, including:

  • UX / design
  • Knowledge management
  • Co-determination procedures with staff councils
  • Data protection and privacy
  • Mapping of flat hierarchies
  • Interfaces to document-management systems (DMS)
  • Training and documentation frameworks
  • Operating models
  • Deletion and retention policies
  • Multi-tenant capability
  • Technical-debt management
  • Digital toolkits
  • Process management
  • HR and organisational development
  • Internal communications
  • Digital sovereignty

I am currently drafting a manifesto that outlines our core approach and expect to publish it here within the next few days.

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