Using Discourse as an enterprise wiki library

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Continuing the discussion from Test our new composer!:

I’d love to hear more about how you are making this work, as Confluence is quite widely used (but not necessarily loved) within my field. And I’ve often thought that Discourse could do the same job better - and a lot more at the same time.

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The Berlin State Library — Germany’s largest academic library—and the Central and Regional Library Berlin — the country’s largest public library — have been developing concepts and strategies for several years to position Discourse as a comprehensive open-source alternative to enterprise intranet solutions such as Microsoft Teams/Sharepoint/Office368 or Atlassian Confluence.

This initiative spans a wide range of focus areas, including:

  • UX / design
  • Knowledge management
  • Co-determination procedures with staff councils
  • Data protection and privacy
  • Mapping of flat hierarchies
  • Interfaces to document-management systems (DMS)
  • Training and documentation frameworks
  • Operating models
  • Deletion and retention policies
  • Multi-tenant capability
  • Technical-debt management
  • Digital toolkits
  • Process management
  • HR and organisational development
  • Internal communications
  • Digital sovereignty

I am currently drafting a manifesto that outlines our core approach and expect to publish it here within the next few days.

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