Using Discourse as a ticket/support system for our company. Everything was super easy to set up so I applaud all the people that came before in order to pave the way. The only thing I’m finding a little odd is how carriage returns are being handled when going back and forth between e-mail and the …

I found the freaking culprit! I had enabled Post excerpts in emails The description is In notification emails, always send excerpts instead of full posts But that’s not quite correct. It applies to ALL emails, not just notifications. An excerpt is a small portion, there is no need to strip f…

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tknospdr (David Muszynski) June 27, 2025, 7:14pm 2

Just noticed that bold and italics don’t translate from web to e-mail either.

1 Like

Topic		Replies	Views
"Broken" quoting of/into email Feature	17	1672	July 18, 2017
Change <br> into \r\n in incoming emails Support	0	259	July 14, 2022
Text of forwarded emails don't show up in posts Feature	29	8583	December 4, 2025
Line breaks when replying via email Support	10	1491	February 28, 2023
Abbreviated post instead of full post? Support	8	696	December 11, 2018

Email reply formatting

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