Seems to be a minor bug when replying by email here the previous message is clipped except for the sender address and timestamp from discoursemail.
AI-generated summary
A user reported a minor bug where replying by email clips the previous message, except for the sender address and timestamp. Architect shared screenshots and noted the issue occurs when using Tuta Mail but not Proton Mail. tobiaseigen requested repro steps and suggested testing on another site. After testing, it was found that adding a -- signature separator in the email client resolves the issue. tobiaseigen confirmed that different email clients behave differently and suggested adding the signature to prevent the issue. The topic was moved to Product Support as it was determined not to be a bug.
Can you share a screenshot that shows what you mean, or repro steps? Are you saying this is only happening on meta? Are you able to repro it on another site?
Bug reports really need to include repro steps. See Writing an effective bug report for a reminder.
The repro steps to check this is just to reply by e-mail to the notification e-mail of a new post, when I did that earlier today here there was this footer:
Posted after my reply, but I logged in to edit that out manually. It may be from the formating from my e-mail sender is Tutao in Hannover. Not sure if other e-mail senders may not have that problem this is a minor issue don’t know if anyone else has experienced this. I can run test on my own site to see if this same thing occurs there.
Please do test it on your own site!
Any chance you are using outlook and don’t have the -- signature separator in your email footers? This came up in another topic recently: PM replies by email seem to evade having their email signatures and full message history striped out - #9 by tobiaseigen
I turned on my email notifications so I can do a test. Replying by email here we’ll see what it looks like!
My test replying directly from gmail (one post up) seems to have worked as expected. No extraneous content from the email I replied to is in my reply.
These things are notoriously hard to troubleshoot because different email clients behave differently. I’d suggest you add the -- signature in the email client you’re having trouble with, to nip it in the bud for your own purposes.
I am pretty sure this is not a bug so moving to Support.
Thanks looks like enabling signature for e-mail sending will correct this, here is check reply with signature of dashes.
Here is check reply without signature.
Aug 28, 2025, 10:47 PM by notifications@meta.discoursemail.com: