A user reports that notifications stopped working. I’m not sure how to troubleshoot this. [image] Notifications broken Non-regional discussions Site Feedback see title Reading time: 1 mins 🕑 Likes: 1 ❤

Hi there, has the user tried logging out then in again? Or clearing his cache? Perhaps that could help.

Maybe ask them to check https://www.foodtalkcentral.com/my/notifications/responses? are the notifications they were expecting to get listed there? Safe to assume that your account and others aren’t having the problem? If they right click and visit the inspector in their browser, do they see any errors on the console tab? It also appears that you haven’t updated Discourse in 6+ months, so getting up-to-date could eliminate some old bugs.

If you are updating via the UI, perhaps you should try doing so via the comamnd-line: cd /var/discourse ./launcher rebuild app That tends to be more consistent than the Admin UI at times.

Notifications not happening

Product Support

awesomerobot (Kris) June 12, 2026, 9:07pm 5

Can you provide a little more info? are you getting a specific error message?

Topic		Replies	Views
Notifications disappear for some users due to plugin Product Support	8	782	July 11, 2019
Users can't check notifications Product Support	3	476	September 11, 2020
Discourse states i have a notification Bug notifications	5	186	March 13, 2026
Notifications in user profile are broken Bug	8	1474	September 25, 2017
Bug with chat notifications not showing up Bug notifications , chat	26	1251	November 25, 2025

Notifications not happening

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