When do users get the private message asking them if their email is correct? Is there any way I can deactivate this? It seems users also get this message when there is a soft-bounce like an ‘out of office’ reply, is that correct? Or do they get the message based on their personal bounce score? If s…

Perhaps changing the Reset bounce score after days setting to 1 so that it resets after a day? In fact, it seems that I can input 0 into the field. So maybe even that.

Hi there, did you still encounter this after trying what I suggested above?

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NateDhaliwal (Nate Dhaliwal) 2026 年 10 月 15 日午後 11:12 4

こんにちは。上記で提案した方法を試してみましたが、まだ同じ問題が発生していますか？

トピック		返信	表示
Bounce Score Setting Description UX	5	1809	2023 年 10 月 12 日
Deactivate user with hard bounce Product Support email	0	276	2024 年 2 月 2 日
Any way for users to reset their own bounce scores? Product Support	4	664	2021 年 9 月 3 日
Bounce score not updated Product Support	15	2458	2018 年 5 月 9 日
Reset a User's Bounce Score Site Management email , how-to , users	0	1239	2023 年 2 月 24 日

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