This is gold. I manage a staff of almost 50 volunteers and the hardest thing to get right is ‘how much moderation is enough.’ I try and tell them to moderate to the audience, not the rules, but some people find that easier to interpret than others. I’d love that Discourse empowers the community to set those boundaries, but our community is 15 years old (I know, holy sh*t right?) and it takes a while to teach people a new way of thinking.
And amen to that.