Access Denied error message when trying to upload images

support
1

I am having trouble uploading any image on my Discourse. If I or someone tries to upload images on a topic or tries to add an avatar image, they receive the message “Access Denied”. Even the website’s favicon is in trouble. What could be causing this problem?

2

There could be hundreds of reasons why.

  • have you checked the logs ? (sitedomain/logs)
  • are you running the app as root ?
  • is there enough avail storage space?
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3

Seems to a be a S3 or a bucket error
The logs:

image
image1517×622 116 KB

Where can I check this out?

4

Then you should see about checking your S3 configuration.

How did you install discourse?

1 Like
5

I need to check. It was made some time ago and not by me :sweat:
Could u give me some advice on how can I figure it out?

I will try to find something to read and study about it.

6

Check out Using Object Storage for Uploads (S3 & Clones) and Setting up file and image uploads to S3.

If you can ssh to your server and there is a /var/discourse then there is a reasonable chance that you have a "standard insfall’ (see Discourse official Standard Installation).

2 Likes
7

It was a problem with my bucket. I managed to correct. Thank you!

1 Like
8

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