Account temporarily on hold everytime a new user signs up

Support
1

Hi,
Every time a new user signs-up, after the first post his accounts get temporarily blocked.
Now, the user is not able to post even after signing up for the first time. Help, please.

1 Like
2

Have you identified why the user account is getting blocked? This topic might be of help:

4 Likes
3

Screenshot_2020-02-25-11-02-26-961_com.android.chrome
Screenshot_2020-02-25-11-02-26-961_com.android.chrome1080×2340 147 KB

This is what it’s showing when a new user is trying to post the second time.

Also, recently I signed up with a new account & while I was trying to post something, the following msg was available:

image (329)
image (329)1307×601 62.7 KB

1 Like
4

I recommend tuning the following settings on your forum:

  • newuser max replies per topic
  • max replies in first day
  • max topics in first day

Maybe revert the above settings to their default value?

11 Likes
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@techAPJ thankyou so much. I tried it & the new user can now post more than once. Just need to check if the account is still bet on hold after a new user signs up.

5 Likes
6

Hi …after making the changes in these categories, my access to review the posts before posting by others has been revoked. So now a client can post anything without being reviewed by the admin/moderator.

7

There are three site settings for this:

  • approve post count
  • approve unless trust level
  • approve new topics unless trust level

Tune them as per your requirements.

3 Likes