We currently have some automated data explorer scripts being sent to senior stakeholders.
There is currently one new topic appearing stating “this one doesn’t have a response, someone needs to action this.”
They would like a direct link to the topic in question to answer
Current data explorer has the Topic Title and the ID, so you can search for it, however wondering if there is a way to add a direct link to a topic in this way?
A lot of them work automatically, depending on what table you use. For instance, pulling topic_id from the posts table will make it an interactive link to the topic - but to make the id field in the topics table do the same thing you’d need to add the alias (t.id AS topic_id). Same for the users and posts table as well:
These don’t carry though if you export the results though, and you’ll only get the base id. For that, you can do as moin suggested and build the topic link and alias it as an URL:
Ok, so this 100% works just in Data explorer, however…
When a user receives an automated email using the Automation plugin, the only way the user can see this functionality is by going directly to the Data explorer report.
I.e. these links to the topics don’t come through in the body of the email when using the Automation tool. Is this how it should work?