After recoverying a Backup file on new "On-premise" VM - Site no longer works

I have made it, many times, of course.

I think the problem is that redis works no longer and I do not now how to start it.
I have already pulled the discourse container, it has not helped however.

I think
I destroy the container,
delete the directory,
pull the container from git
and start from scratch again …

As you see, I have made it as simple as possible:

Indeed, I thought discourse-setup took care of the redis install :thinking: I guess you could try installing it “by hand” and follow what is done discourse_docker/install-redis at main · discourse/discourse_docker · GitHub

What is below your screenshot though ?
Any error after ./discourse-setup ?

The endresult of the installation was:

I will try to install redis manually …

well redis seems ok here :thinking:


Discourse should work now! (it doesn´t)

Docker seems to be OK:

According “.launcher logs app” the issue must be with the certificate …:

I’m sorry, my mistake for the systemctl check, I do have redis installed on the host but for another purpose, the redis you’re looking for is installed in the container.

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Ok, one option would be to get a new Ubuntu VM (it costs however pretty much for our institute).
I think it is best solution just now, isn´t it?

that could come from your app.yml, what do you have there ?

## Uncomment these two lines if you wish to add Lets Encrypt (https)
#  - "templates/web.ssl.template.yml"
#  - "templates/web.letsencrypt.ssl.template.yml"

you might also have hit a letsencrypt’s renew limit…


no, I am “root” here. It is internal VM, no public access /up to now/

Thank you, it was the solution… :slight_smile:

Now I can access the GUI. I am curius, if the recovery of the backup crashes it again.

Are there any preparations, being necessary for an successful recovery from an other server?

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In my limited experience, I’d say no, I’ve always been surprised by how easy it was to restore (or lucky maybe :sweat_smile: ) what happened here was weird. I’d do a backup of the app.yml, just to remember what plugins were installed, (maybe also the conf of the host proxy if ever needed and installed).

ok, Thank you. You know I am an absolut beginner @ Linux. Without tutorials I am lost.
Ok, I copy my app.yml and try it the recovery from the GUI again.

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As I said, white page again:

One sees the name of the forum. There is no error, but not HTML is generated …

some errors during the restore process ?
Could you have some plugins “in the backup” that aren’t in the app.yml of your fresh install ?

there has been no error in the restore process. Concerning the Plugins, I will let it check by my collegaues on Monday and add them to the new app.yml, if there is any of them.

I have opened the SQL /Backup/ I have found no information on installed plugins …

:thinking: might be a long shot though, since you’ve already try the safe mode
my bet at this point would be the CSP:

Ok, I have transfered the file via WINSCP and


and it works :slight_smile:

Thank you very much for your support!!!

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