For some reason, the AI helper is stuck on the “generating” window and never finishes, and this happens with each of the AI helper’s options. However, the AI bot works normally. I haven’t gotten any error logs from this either, so I can’t seem to isolate the issue. Thus this bug topic.
My instance is fully up to date.
What LLM / provider are you using?
GPT-4o-mini via OpenAI not Azure, however I’m using that exact same LLM for the AI bot which is responding normally.
I waited for 15 minutes but I couldn’t wait any longer so I have to assume that it would just continue on the generating page.
I only have this error from a few days ago. But the number of them hasn’t increased in a few days.
Message (22 copies reported)
Job exception: Failed to open TCP connection to 2a00:116a:107:a220:::443 (Network is unreachable - connect(2) for "2a00:116a:107:a220::" port 443)
Backtrace
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `initialize'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `open'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1665:in `block in connect'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:185:in `block in timeout'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:192:in `timeout'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1663:in `connect'
/var/www/discourse/lib/final_destination/http.rb:27:in `block in connect'
/var/www/discourse/lib/final_destination/http.rb:17:in `each'
/var/www/discourse/lib/final_destination/http.rb:17:in `each_with_index'
/var/www/discourse/lib/final_destination/http.rb:17:in `connect'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1642:in `do_start'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1631:in `start'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.6.0/lib/net/http.rb:1070:in `start'
/var/www/discourse/lib/final_destination.rb:544:in `safe_session'
/var/www/discourse/lib/final_destination.rb:479:in `safe_get'
/var/www/discourse/lib/final_destination.rb:170:in `get'
/var/www/discourse/lib/retrieve_title.rb:94:in `fetch_title'
/var/www/discourse/lib/retrieve_title.rb:12:in `crawl'
/var/www/discourse/lib/inline_oneboxer.rb:76:in `lookup'
/var/www/discourse/lib/cooked_processor_mixin.rb:310:in `process_inline_onebox'
/var/www/discourse/lib/cooked_processor_mixin.rb:39:in `block in post_process_oneboxes'
/var/www/discourse/lib/oneboxer.rb:180:in `block in apply'
/var/www/discourse/lib/oneboxer.rb:128:in `block in each_onebox_link'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/nokogiri-1.18.7-x86_64-linux-gnu/lib/nokogiri/xml/node_set.rb:237:in `block in each'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/nokogiri-1.18.7-x86_64-linux-gnu/lib/nokogiri/xml/node_set.rb:236:in `upto'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/nokogiri-1.18.7-x86_64-linux-gnu/lib/nokogiri/xml/node_set.rb:236:in `each'
/var/www/discourse/lib/oneboxer.rb:128:in `each_onebox_link'
/var/www/discourse/lib/oneboxer.rb:179:in `apply'
/var/www/discourse/lib/cooked_processor_mixin.rb:9:in `post_process_oneboxes'
/var/www/discourse/lib/cooked_post_processor.rb:44:in `block in post_process'
/var/www/discourse/lib/distributed_mutex.rb:53:in `block in synchronize'
/var/www/discourse/lib/distributed_mutex.rb:49:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:49:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:34:in `synchronize'
/var/www/discourse/lib/cooked_post_processor.rb:40:in `post_process'
/var/www/discourse/app/jobs/regular/process_post.rb:28:in `block in execute'
/var/www/discourse/lib/distributed_mutex.rb:53:in `block in synchronize'
/var/www/discourse/lib/distributed_mutex.rb:49:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:49:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:34:in `synchronize'
/var/www/discourse/app/jobs/regular/process_post.rb:8:in `execute'
/var/www/discourse/app/jobs/base.rb:316:in `block (2 levels) in perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management.rb:21:in `with_connection'
/var/www/discourse/app/jobs/base.rb:303:in `block in perform'
/var/www/discourse/app/jobs/base.rb:299:in `each'
/var/www/discourse/app/jobs/base.rb:299:in `perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:220:in `execute_job'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:185:in `block (4 levels) in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:180:in `traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in `block in traverse'
/var/www/discourse/lib/sidekiq/pausable.rb:132:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in `traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in `block in traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job/interrupt_handler.rb:9:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in `traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in `block in traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/metrics/tracking.rb:26:in `track'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/metrics/tracking.rb:134:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in `traverse'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:173:in `invoke'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:184:in `block (3 levels) in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:145:in `block (6 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_retry.rb:118:in `local'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:144:in `block (5 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/config.rb:39:in `block in <class:Config>'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:139:in `block (4 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:281:in `stats'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:134:in `block (3 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_logger.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:133:in `block (2 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_retry.rb:85:in `global'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:132:in `block in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_logger.rb:40:in `prepare'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:131:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:183:in `block (2 levels) in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:182:in `handle_interrupt'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:182:in `block in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:181:in `handle_interrupt'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:181:in `process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:86:in `process_one'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:76:in `run'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/component.rb:10:in `watchdog'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/component.rb:19:in `block in safe_thread'
Is this happening for the AI helper in the composer, post menu or both? Do you see any error logs in your browser’s developer console while it’s stuck in “generating”?