Allow messages to show up in global search

support
1

Is there a way to allow personal messages that you have sent or received to show up in the global search results? or to toggle this option on/off?

I figured out that you could type in a keyword from a message and then: in: messages which will search your messages. The average user wouldn’t know that.

Use Case:
Some of our users are coaches and may want to keep a longstanding log of their players and the progress that they are making. Using DM’s to yourself is a great way to do this. They just create a standardized Topic Description like: :boom: COACHING: Customer_Name

Then, every time they finish a training session they can add a comment about what they did and the next steps for that person.

It’s kind of like using the messages tool as a CRM. In this case, being able to get to a Trainign log with a client, from the global search, would be convenient!

1 Like
2

There are a lot of nice options at /search; it’s difficult to explain all the options in a search popup modal, ya know?

1 Like
3

They aren’t supposed to — mixing PMs and regular posts In search results would be very unexpected.

1 Like
4

Yeah I can see where you’re coming from.

For my, likely outlier, use case with a coach working with people on the daily it could be nice to see those messages included in the search. But for the most part I don’t think others use their communities in this way.

I personally rarely ever DM here in this community. But as I’m managing another community I’m DMing all the time and trying to get back to certain DM threads all the time. I personally am fine with using the in: messages boolean. I’m all about the shortcut keys!

2 Likes
5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.