Some Context Staffs are not gods from the heavens. Sometimes they can have a bad day, or just have a kind of behaviour that just don’t go well with someone else. As an admin of a community, I can see that happening and given that not all communities have paid staff to moderate, it’s also unfair to …

Muting staff is already possible. You can add staff users to the mute list in your preferences. [Screenshot_20241214_231328_Edge]

[image] Crius: given that not all communities have paid staff to moderate, it’s also unfair to ask for professionalism all the time from the moderators/admins. I can’t ignore this, sorry! Volunteer staff should absolutely behave professionally at all times. If they don’t, they should be remov…

Interesting that option exists but there isn’t a link to that at the user card profile for staff members that is there for non-staff members, don’t know if that is intentional to make that more difficult to figure out?

I don’t understand what you mean. Where on the user card? [image]

At the user page guess not the card isn’t there but there is drop down notification options by the message and chat links: [Screen Shot 2024-12-15 at 6.48.20 PM] Isn’t there at Sam’s page: [Screen Shot 2024-12-15 at 6.50.32 PM]

[image] Crius: This should guarantee that a staff member can still perform its duties and be noticed by everyone, no matter a mute state, but allow users to feel in control if they decide that a user is just getting on their nerve and they want to mute it. This could make sense, but may requi…

I suspect we hide it there because it’s not generally a good idea to mute staff, nor should you need to. But the option exists should it become a necessity, you just have to look for it.

[image] Crius: unfair to ask for professionalism all the time from the moderators/admins With this I can see that being reasonable depending on what your definition of professionalism is. Seems like you are talking about people (that are discourse mods/admins) wanting to just have general chi…

I agree with @HAWK in that you need to choose your staff wisely. Regardless of volunteer or paid Volunteers should generally typically restricted to tl4 or category mods Imho there should also be a Top Mod Level without the need to be an admin to be able to manage other full site mods. That can …

[image] Dan DeMontmorency: A problem with muting a mod. If that mod realizes they are blocked they could choose to use mod powers to cause the user a lot of grief. That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [image] Dan DeMontmorency…

[image] Architect: That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [image] Heliosurge: Members need to know if they are having issues with one of the mods they can contact another mod to intervene if needed. That is a good reason to hav…

Allow regular users to mute staff (more details inside)

Support

HAWK (Hawk) December 16, 2024, 1:12am 3

I can’t ignore this, sorry! Volunteer staff should absolutely behave professionally at all times. If they don’t, they should be removed from the role.

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Allow regular users to mute staff (more details inside)

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