That’s a total letdown. I’ve been citing mailchimp for years fighting against the concept of a single opt-in. Especially surprised that they shared very little data to support the change.
Forum notifications are not the kind of “unsolicited commercial email” generally restricted by law as “spam.”
Key words in bold.
If you sign up for a forum expect to get email from the host and as mentioned that feature should be disclosed in the signup/terms and there should be opt-out preferences.
Totally different than, I have this random email addrress so I am going to send a commercial email.
Email service providers may have broader policies than the law. Also the laws differ by location so how and if you are required to get the consent may differ.
Also “generally” meaning that sending an email about the forum might be ok; third party offers maybe not ok unless those types of emails are disclosed.
I am suggesting get the consent via the signup/terms. Otherwise, even the email digest could be suspect–another reason to add the privacy/term link to the invite page.
All of the various services I belong to this past week have been coming out of the woodwork.
This feature is so useful, I do not understand why the developers are not willing to implement it.
Specially with GDPR it would be great to be able to use discourse as a mailing list and have all users in a single place.
Why are you not implementing this? other people mentioned that this a basic functionality in other forum software
Would this work for you?
- Set up an Announcements category that every person who registers watches first post by default (can be set in admin settings)
- Allow only staff to post in the Announcements category to protect users from spam (can be set in category settings)
Now when you post in Announcements, everyone gets the notification, including people who haven’t signed in because with them watching first post, they’ll get emailed with the full text of the post.
That is exactly what we do. I was puzzled once because I needed to pin a new banner but wanted to make sure that people had access to previous banners and announcements. After all, announcements usually carry information that is useful but once read, if it remains in the landscape, people won’t see it anymore. So I made optin to receive the first post the default for that category, and each new announcement is a new topic. It keeps history, users can all read but only admins can post. Each announcement gets also pinned until it is replaced by a new one. People can of course opt-out from watching announcement but from what I observe, it is one of the most watched channels.