It’s not limited to people using a dyslexic font. It’s people using any own-font, or having a browser that fights you, like my firefox (I can’t really see why it blocks fonts, but I had to go look up how to enable them in some freaky about.config setting and then several reboots later it somehow either reset, or I had to undo it to get ZoomText to work in firefox, where stuff like font smoothing and any other weirdness usually has to be off to make ZT work well).
(ZT is screen magnification)
I’ve gotten used to seeing boxes everywhere, and if it’s decorative, who cares.
When it’s the sole visible text of something you use, like a button or a call to action, then it’s a problem.
Another set of users to think of: Dragon users. Can they always guess correctly the name of something represented with an image? Is a heart “love button” or “like button”? Only the Shadow knows…
(luckily you can get around stuff like no (known) names in dragon often by just looking for “buttons” or “links”, apparently… whew. Still sounds like a pain in the butt though)
Re bug reports: most users are like me: we’re lazy. We go elsewhere. We don’t go dive into the pit of figuring out bug reports. Instead, if we do anything, we b*tch on twitter or tumblr or something. Of course, without a bug report, how is anyone supposed to know there’s a problem? But, I’m just mentioning.