Hello,
In zendesk plugin, the new messages published on discourse are automatically retrieved on zendesk. However, if the ticket was closed, it is not re-opened. Would such a feature be possible?
Antoine
相关话题
| 话题 | 回复 | 浏览量 | 活动 | |
|---|---|---|---|---|
| Discourse Zendesk | 10 | 22020 | 2025 年7 月 16 日 | |
| Zendesk Question - Mark as solved? | 4 | 748 | 2018 年6 月 28 日 | |
| Zendesk plugin and Solved topics | 2 | 519 | 2021 年7 月 16 日 | |
| Integration Zendesk/Discourse | 3 | 2073 | 2021 年2 月 23 日 | |
| Automatically watch for replies after 24h | 0 | 229 | 2023 年11 月 24 日 |