Automatically add wordpress user to discourse group

My guess is that your team have added some code to your WordPress site that is automatically adding users to the “General” group. There are two different ways that this could be done:

It’s also possible that your team have renamed the “trust level 0” group to “General”, but that seems unlikely.

Assuming that users are currently being added to the “General” group with code that’s been added to your WordPress site, you need to find the code that is causing that to happen, then edit the code to change “General” to “Onboarding”.