schungx
(Stephen Chung)
January 7, 2019, 5:08am
1
Not sure what happened, but after upgrading to the latest beta, all custom user avatars are gone, replaced by a standard image of a light-gray user.
The default-generated avatars for users with no custom avatar uploads are not affected.
The image links to those avatars are:
https://xxxxx.com/user_avatar/xxx.com/user/50/179_2.png
EDIT: Uploading a new avatar image will show up. Therefore, all the previously-uploaded avatar images are all lost.
No, it just takes time for the images to re-optimize. See the other topic on this. Give it 24 hours.
5 Likes
schungx
(Stephen Chung)
January 7, 2019, 5:23am
3
I suppose you mean this one:
Not sure if something you changed with the fuzzy image loading is being applied to user profile pictures, but I’ve noticed that after upgrading to 2.2.0.beta7 quite a few user images are either failing to load entirely (leaving just an empty white space) or are loading very, very slowly.
As seen here: https://share.otf.ca/
I’ll keep my fingers crossed for 24 more hours…
bletch
(Danny Goodall)
January 7, 2019, 6:37am
4
Yep, had the same issue after upgrade. 15 mins later the avatars were back.
3 Likes
Let us know if it is still an issue.
schungx
(Stephen Chung)
January 7, 2019, 2:24pm
6
Half a day now and still the default pics…
schungx
(Stephen Chung)
January 8, 2019, 3:39am
7
Nope. It doesn’t go back to normal. All the avatars are still the default pics.
Any command line to manually rebuild them?
sam
(Sam Saffron)
January 8, 2019, 4:05am
8
How is your sidekiq queue looking? Is it empty?
There is some nginx level caching if queue is empty go ahead and rebuild
schungx
(Stephen Chung)
January 8, 2019, 4:09am
9
Looks empty.
How should I rebuild? Do a “./launcher rebuild app”?
sam
(Sam Saffron)
January 8, 2019, 9:12am
10
Quote avatars becoming default is probably due to:
Added bonus, stuff will run faster as well. Let me know how it goes.
4 Likes
schungx
(Stephen Chung)
January 8, 2019, 9:31am
11
Well, unfortunately, I did a ./launcher rebuild app
and it is still showing the default pic.
So that’s not it.
Version is v2.2.0.beta7 +60
sam
(Sam Saffron)
January 8, 2019, 10:10am
12
what is an example URL of a broken avatar? I want you to try some things.
1 Like
sam
(Sam Saffron)
January 8, 2019, 11:25am
14
Sorry , I need the url on your site I want you to adjust numbers there to diagnose what is up
3 Likes
Hi,
If you need an example, I have the same problem on my site:
By the way, I experience another problem with links of pictures from Imgur or Flickr. The display is broken after 15 minutes and replaced by an unreachable item icon.
The installed version is v2.2.0.beta7 +42
sam
(Sam Saffron)
January 8, 2019, 11:28pm
17
If you edit loliver4’s profile and open the avatar selection screen, do you see it there? Is it using a local avatar or a gravatar?
Can you run
./launcher enter app
rails c
Upload.find(3262)
Is the file it is referencing in your file system? What is the size of the file?
Something is not right here…
Also seeing a redirect here:
http://libertysim.s3.dualstack.eu-west-3.amazonaws.com/original/2X/a/a5fce085968b65330ee85eec7ea8aac9aa2af9fa.jpeg
Did you move your S3 stuff around?
2 Likes
sam
(Sam Saffron)
January 9, 2019, 10:15am
20
This particular topic is a bug in azure blob storage plugin, @vinothkannans is looking at it.
1 Like
gauthier
(gauthier)
January 9, 2019, 10:32am
21
Hi
[1] pry(main)> Upload.find(3262)
=> #<Upload:0x0000564ef0da8a00
id: 3262,
user_id: 2858,
original_filename: "13962749_845715052226788_5249706654812763874_n.jpg",
filesize: 60477,
width: 360,
height: 360,
url: "//libertysim.s3.dualstack.eu-west-3.amazonaws.com/original/2X/7/71d87b34609aec9e248e7f9739daf0f970ac5a67.jpeg",
created_at: Sun, 06 Jan 2019 05:30:22 UTC +00:00,
updated_at: Sun, 06 Jan 2019 05:30:22 UTC +00:00,
sha1: "71d87b34609aec9e248e7f9739daf0f970ac5a67",
origin: nil,
retain_hours: nil,
extension: "jpeg",
thumbnail_width: 360,
thumbnail_height: 360,
etag: "\"8cb513f4b9899fa26bb7de856c935c59\"">
No special change on S3 was done…
S3 response
<Error>
<Code>PermanentRedirect</Code>
<Message>
The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint.
</Message>
<Endpoint>libertysim.s3.dualstack.eu-west-2.amazonaws.com</Endpoint>
<Bucket>libertysim</Bucket>
<RequestId>5353DFE7A14AB123</RequestId>
<HostId>
QDQ3mKgq95kH92AloN1gH+LwGIgP9FWq77ck5yHVKSoIXx14nqiGN3u5gjOwxegfd9zVb7nN0J4=
</HostId>
</Error>
As per the above response from S3 if I change the hostname to libertysim.s3.dualstack.eu-west-2.amazonaws.com
then the URL is working. I’m not sure how it’s messed up. But it doesn’t look like a problem from Discourse side.
http://libertysim.s3.dualstack.eu-west-2.amazonaws.com/original/2X/a/a5fce085968b65330ee85eec7ea8aac9aa2af9fa.jpeg
3 Likes