Backup download cannot be completed

I made a new backup file, 310.4mb, I’m downloading the file through the link I receive to my email but when more than 100mb of the file downloaded the browser simply is canceling it.

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It sounds like a network issue.

How is your Discourse installed? Is it behind a reverse proxy?

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The discourse is installed by the official standard way explained by discourse.

yes, the website is behind Cloudflare.

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That’s likely the problem.

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The problem is still, any other way i can download the backups?
am trying to download the backups through the download manager but the URL cannot be identified.

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You can move the files with scp or rsync.

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