I was looking for a ticketing/customer support plugin but cannot find anything that seems up to date or maintained. Has anyone found any better ways to keep support on the Discourse platform and not just provide an email? Would love to figure out a ticketing option where admins can access them and …

Are you averse to email generally, or do you mean you would rather keep the admin side of it on Discourse? If the latter, we use a private Discourse DM inbox to handle support here on Meta. Customers email team@discourse.org and it goes into our inbox so that we can use the Discourse UI to handle th…

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merefield (Robert) 2023 年 8 月 3 日午後 1:05 5

Use the Custom Wizard Plugin for that.

「いいね！」 3

トピック		返信	表示
Use Discourse as a Private Support/Ticket System Administrators how-to	19	11342	2025 年 5 月 11 日
Email support with discourse Support	4	2719	2020 年 11 月 6 日
Send email to non registered user in a group Feature	20	3258	2021 年 4 月 16 日
Send welcome messages to staged users Support	3	515	2020 年 7 月 1 日
Using discourse to manage support emails: receive and reply Support	2	41	2024 年 8 月 8 日

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