I have been pulling in content from RSS feeds but now I have stopped. I would now like to delete all that content, but from the admin/users page I can’t click a button to delete a user and all their posts/topics. Is there a way I can override this and bulk delete users and their content? Some of my…

Look at delete all posts max and delete user max post age settings in your administration. Change for a higher value, and then you’ll be able to remove all the posts from any user.

[image] Canapin: delete user max post age Getting there, thank you. But on a user’s page, if I delete a user, will it also delete all their posts? I can’t see an option to delete posts. [Screenshot 2020-04-06 at 18.28.18]

Think this topic covers it: [image] Deleting user and posts support That’s generally the problem with deletion, you’d be removing topics and replies that user made, so with over 1,000 posts you’d expect a lot of holes in conversations. Can you anonymize the user instead?…

[image] christian_01: But on a user’s page, if I delete a user, will it also delete all their posts? When you raise the two settings I wrote about, you’ll be able to remove all the user’s messages prior removing the user itself (a user can’t be deleted if it has messages).

Whenever I try and delete posts (10 or 500), I keep getting this error message. Any thoughts? [Screenshot 2020-04-07 at 14.51.20] So, at the moment, I can’t delete posts or users. Is there a way to override: “There was an error deleting that user. Make sure all posts are deleted before trying t…

Check /logs to see what the problem was, and post a redacted version of the env and backtrace here. Alternately, if you check and some but not all posts were deleted, just keep hitting the button until it finishes.

Visit forum.yourcommunity.com/logs and see if there’s an error entry from when the post deletion failed.

No error messages. It just stops and says "There was a problem deleting the posts’'. I have a lot of users/posts I need to delete, so there has to be a better way? I was hoping someone would have replied to: [image] Bulk delete users that match an email pattern support …

I managed to get some success by flushing Redis. [image] Discourse stuck on "Currently Upgrading" installation After rebuilding via command line, the “Currently Upgrading…” is still there. And the “Reset” button does nothing [image]

You should expect performance problems if you delete users with massive numbers of posts and topics, that’s a rare event – and should be avoided in favor of anonymization whenever possible.

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christian_01 (Christian) Avril 6, 2020, 5:32 4

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