Cannot create account using Firefox 78

Support
1

I was directed to post this issue here, since the website referenced below uses Discourse.

Steps to reproduce

  1. Went to https://forum.obsidian.md in Firefox browser
  2. Clicked on “Sign Up” button in top right corner
  3. Prompt appears allowing me to enter details; I entered the details I wanted to use
  4. Click on Create New Account button

Expected result

Expected result was to create a new account

Actual result

Could not create account because the username field shows the error, “Checking username availability” indefinitely, regardless of what I enter.

Environment

  • Operating system: Windows 10 Pro
  • Browser: Firefox 78.7.1esr 64-bit

Additional information

  • The issue existed in a private window also.
  • I was able to create an account using Microsoft Edge, and then sign in in Firefox.
2

I can’t reproduce on latest Firefox, so I recommend updating your browser (per docs we support the latest version of each browser, no exceptions for ESR and the like)

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1 Like
3

Did you try in Firefox Safe Mode?