I’m trying to figure out the best way to organize my community. It will consist of customers for each of our products (advisory councils). Right now I have them sorted by category (each of our products is a category). But some users will only be interested in one category. Is there a way to only not…

Categories are collections of topics. Groups are collections of Users. You can restrict access to categories to particular groups. People can watch particular categories to get notifications for that category. If people can read a category, posts from that category can be included in the summary e…

Thank you! Where do you go to restrict access to categories to particular groups?

[image] lbahar: Where do you go to restrict access to categories to particular groups? Check security options when you edit a category :+1:

One last question: In order for a user to receive an email when a new post is created, do they need to check the “Enable mailing list mode” box on the Preferences>Emails page? Otherwise they’ll only receive an email according to the “default email digest frequency” (weekly is what I have it set at)?…

[image] lbahar: One last question Remember the title of this topic :thinking: This is not a chat. I knew you are new here, but please use the :mag: (see on top, to the right). If you search there, you can read about other doubts about discourse. Edit a user preference for everyone or a s…

Actually, I think Laura’s last question is on topic - understanding groups and categories is hard especially for new site admins, and email notifications are a big part of that. It’s worthwhile talking it through.. though I agree it’s true she could find answers to these questions for herself using …

Thank you, this is very helpful. I wasn’t trying to go off topic, I was just looking for help honestly. I’m in marketing (clearly not a technical person) and this has all been very confusing.

[image] lbahar: I was just looking for help honestly. I’m in marketing (clearly not a technical person) and this has all been very confusing. It’s all good. :slight_smile: Have you got what you need for now?

[image] lbahar: Is there a way to only notify them if there’s a new post in one particular category, or will they receive an email summary for any post, no matter what category? Would groups be a better route to go? And is there a way to organize and display groups on the homepage? I did what…

Thanks! That’s exactly what I’ve decided to do.

Categories vs. Groups?

Support

Topic		Replies	Views
Good use cases for groups (to better understand groups vs categories) Community Building	8	5071	May 18, 2017
Group summary notifications & UI notification enhancements? Support	9	1212	June 8, 2023
E-Mails only for watched categories? Support	6	838	May 26, 2023
Mailing list question Feature	9	2062	September 13, 2017
Turn off all other notifications except group notifications Support	17	1719	November 11, 2022

Categories vs. Groups?

Related topics