コメント数同期

サポート WordPress
1

I’m having trouble that I assume is related to these errors in the WP-Discourse log:

[2025-08-14 20:28:35] comment.ERROR: sync_comments.response_error {"message":"","discourse_topic_id":"2464","wp_post_id":20434,"http_code":""}
[2025-08-14 20:36:04] comment.ERROR: sync_comments.response_error {"message":"","discourse_topic_id":"727","wp_post_id":12097,"http_code":""}

But there is no message about why it failed to sync, so I’m not sure what to do to debug this.

I just left a comment myself and I see this in the log:

[2025-08-15 18:44:39] comment.INFO: sync_comments.success {"post_id":22491}

That post now shows correctly that there is one comment up at the top of the page in the meta-data.

Screenshot 2025-08-15 at 14.58.24
Screenshot 2025-08-15 at 14.58.24368×190 2.51 KB

However, at the bottom of the page it still says “Start the discussion at …” instead of “Join the discussion” even though there is a comment now.

Anybody have any suggestions?

I do have “Only Import Moderator-Liked” selected, but I believe that should only affect which comments are displayed, not the wording or the comment count, correct?

2

Hey @jtbayly, thanks for the report. I’m trying to understand what you see as the issue here. Here’s what seems to be the case based on what you’ve said:

  1. Publishing posts from Wordpress to Discourse is working properly.
  2. You have the Sync Comment Data Webhook setup (is that right?).
  3. You have “Only Import Moderator Liked” enabled.
  4. You are seeing some sync comment errors in the logs.
  5. When you reply to a post published from Wordpress in Discourse you are seeing the comment count increase but you are not seeing the post appear in Wordpress.

If you ignore the logs for a moment, could you explain what you expect to happen and how the current state diverges from your expectation.

3

Sorry I probably over complicated my last message with details.

Generally the comment count doesn’t seem to be increasing from 0. I don’t actually display any comments on WP.

4

I see! Do you have the Sync Comment Data webhook setup?

5

Yes, I do. And I turned on “Verbose Webhook Logs” in WP-Discourse. Interestingly, since then, I’ve had no failures in the logs, but it’s still not working. Here is the most recent entry:

[2025-08-19 00:01:11] comment.INFO: sync_comments.success {"post_id":30298}

However, take that post as an example. Post 30298 in WP has:

  1. Been posted to Discourse automatically by WP-Discourse, thus creating a topic for it.
  2. In Discourse, there has been a post created under that topic.
  3. The comment data has been sent to WP by Discourse via Webhook, and WP-Discourse logged that it was successfully received
  4. Whether logged in or not, cleared caches or not, post 30298 in WP reports zero comments.

Thoughts?

6

Could you link me to an example post where the logs say the comment sync succeeded?