i didn’t find it documented in detail anywhere, so i thought i’d make some notes about what i found so far and ask some questions. :slight_smile: Guidelines and FAQ are two separate entities that are combined in the default config. SiteSetting.faq_url = '' (default): [image] FAQ: routes: /faq, /guidelines, /rules, /conduct → a template (or something) populated with content from SiteSetting.guidelines_topic_id (FAQ/Guidelines topic in the Staff category) relevant localizations (Admin > Customize > Text): I18n.t('js.faq'), I18n.t('js.sidebar.sections.community.links.faq.content'), etc shows up in the sidebar SiteSetting.faq_url = 'foo': even though it says full url, it seems like it can be a relative url like /t/25, which is useful. [image] Guidelines: routes: /guidelines, /rules, /conduct → template using content from SiteSetting.guidelines_topic_id localizations: I18n.t('js.guidelines'), etc FAQ: routes: /faq → SiteSetting.faq_url for better or worse, this is a direct link to that URL. it doesn’t pull the content and put it into a template like Guidelines does. it’s intended to give you the option of linking to an external resource. localizations: I18n.t('js.faq'), I18n.t('js.sidebar.sections.community.links.faq.content'), etc shows up in the sidebar Questions i am opting for a separate FAQ, and i am linking it to a FAQ topic. i can’t figure out how to set the topic title to simply FAQ – not Faq or similar. i tried SiteSetting.title_prettify and SiteSetting.min_topic_title_length. the closest i can get is Faq (and it is stored in the db like that). i tried directly editing the db like SQL: update topics set title = 'FAQ' where id=25;, but that’s a bad idea, and it didn’t even work anyways. the updated value shows up in the topic edit dialog, but idk how to force a refresh. rebuild HTML didn’t work. i guess i need to do this in rails, but idk how. here’s how (please tell me if this is wrong): Topic.find(25).update(title: 'FAQ') what is the most elegant way to get Guidelines into the Community section of the sidebar for all users? can i somehow use the new custom sidebar thing? what’s I18n.t('guidelines_topic.title')? is that merely used during initial topic creation when you start fresh? thanks

[image] shyguy: i didn’t find it documented in detail anywhere, so i thought i’d make some notes about what i found so far and ask some questions. :slight_smile: There is a documentation for frequently asked questions in: [image] Update the FAQ, Privacy Policy, and Terms of Service Site Management bookmark This guide explains how to update the FAQ, Privacy Policy, and Terms of Service pages in Discourse. person_raising_hand Required user level: Administrator Updating the FAQ, Privacy Policy, and Terms of Service pages in Discourse can help ensure that your community guidelines and policies are up-to-date and reflect the current standards. Editing the FAQ, Privacy Policy, and Terms of Service Topics The FAQ, Privacy Policy, and Terms of Service pages are each created as a topic w…

Customizing FAQ / Guidelines Pages

Product Support

twofoursixeight March 25, 2023, 1:16am 2

There is a documentation for frequently asked questions in:

Topic		Replies	Views
Guidelines page on /about Product Support	2	556	July 16, 2023
Possible to change URL for /faq page? Product Support	9	1212	May 12, 2021
Review and update topics related to FAQ & Guidelines links UX	11	497	March 29, 2026
FAQ vs Rules/Guidelines UX	6	1164	April 21, 2018
Renaming FAQ to Guidelines Announcements	3	511	October 20, 2026

Customizing FAQ / Guidelines Pages

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