This is probably a holdover from folks that are using Discourse in a similar manner to old email listservs, but what I’m noticing is that many users signup for email notifications and then build a rule to shuttle them to a specific mail folder. Sometimes they look at the folder, sometimes they don’t.
At issue is when someone @mentions a user in a post, the Subject for the @mentioned notification is the same as any other for example, this message contained an @mention of my username:
[CLC-ListServ] [Staff] This is a test of a large image
I was wondering if email notifications that were @mentions to the user in question could have something added to their subject line, like:
[CLC-ListServ] [Staff] [@mention] This is a test of a large image.
That way we could inform users that they should build mail filters that treated these messages differently, so they were less likely to just end up in one of their Bacn folders.
Sometimes it takes a while for someone to come up with a great idea.
Seriously, though, in my community we are also struggling with people who are intimidated with discourse and rely on their email to keep up with discussions and to reply. Then discourse competes with all the rest of the information overload they grapple with daily, and the old school strategies they use (like filtering into folders) means that messages get lost.
The answer seems to be to get these people to log into discourse, but it’s an uphill battle. In the meantime, any tricks to help them to pay attention to the posts that matter, that show up in their email, are welcome.
We’ve been running our Discourse instance for over a year and this only came up recently. I think that as the number of posts has ramped up in our community, some folks have started building up their mail filters.
I noticed this because in the past month or so several times when I’d @mentioned people, I would NOT hear back from them. I checked Mandrill, saw they got a message. When I got in touch with them, they said they missed the @mention because they hadn’t reviewed the folders where the email notifications are going.
Actually this is another area where Discourse could offer something more than a traditional email listserv. To my knowledge, a traditional listserv doesn’t distinguish a @mentioned message from a list message in the subject either.
I wouldn’t classify this as a vital feature, but rather an added bonus.
이 기능이 없으면 여러분은 일반 이메일과 메시지들에 대한 답변(일반 메시지는 받은 편지함에서 건너뛰고, 자신이 관여 중인 메시지는 건너뛰지 않도록)를 어떻게 구별하시나요? 전통적인 메일링 리스트에서는 원래 메시지를 보낸 사람이 자신이고, 답변에는 보통 최소한 cc에 포함되어 있기 때문에, 자신의 이메일 주소를 이용해 필터링하는 것이 쉬웠습니다. 하지만 discourse에서는 모든 메시지의 수신자가 저이며, 필터링에 사용할 수 있는 다른 정보는 전혀 보이지 않네요…
