How can I disable delete option for chat
The only way you could probably do that is with CSS, but might I ask why? Deleting them doesn’t remove any data, it just removes them from the user’s UI.
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Users are deleting chat by mistake on mobile devices and then they are not able to find it again.
How can I do it with CSS?
Just inform them all they need do is to press the + on the top right and search for the user they were chatting with. As mentioned above no chats are lost if you remove the chat from the ui.
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We have already done this but still users are raising support request if they can’t find their chat.
It would be better if it ask for confirmation before removing it from the chat list.