Tutorial avanzato per utenti di Discobot bloccato?

Supporto
1

I’m having issues with the advanced user tutorial ending right after tagging, and before the polls.
I’m currently running v2.0.0.beta4 +158 and have completed the tutorials here on meta. I can see that some stuff has to do with polls disabled, disabling the discobot tutorial but we currently have polls enabled, and in use on our site. I haven’t found many other pointers on what to look for to correct this, we have a large age range in our userbase and a specific demographic wants more tutorials and/or manuals of features :roll_eyes:

You complete your tag reply and discobot likes your post and never replies. This is in private message.

If you skip that step, it works and completes the tutorial and hands out the appropriate badge and “certificate”

2

Can you check whether discobot is a new user (= TL0) on your Discourse? If so, it cannot post more that one image into a post and you’ll see a corresponding low-level error in your admin error logs :nerd_face:

Changing the trust level to TL1 or above should fix it then.

3

He was at t4? I changed it to t3, but is it specifically t1 i need for him?

Update: Have tried it on t1-4 and nothng seems to work.

4

Anything in the error log regarding DiscourseNarrativeBot and AdvancedUserNarrative?

5

admin>logs>error logs shows nothing

6

Tagging isn’t a part of the advanced user tutorial, since tagging is off by default in Discourse. Are you referring to something else?

7

I’m referring to the hash (#) tagging that links to categories or tags.

8

Sure @jomaxro when you’re able can you run through the advanced user tutorial and make sure there are no regressions?

10

No regressions that I see. I made it through the advanced tutorial on try without issues:

image
image.jpg789×706 169 KB

11

I don’t know, it still is broken on the install I’m referencing and if you skip that single step on advanced it works fine.
Basic tutorial works flawlessly.
I mean we have issued guidance to workaround if they want to continue the tutorial, but seems weird. No error log, or anything I can find to point me in direction of why.

12

Not sure, if you can provide a better repro we can perhaps fix, we need to repro it. Could be based on unusual site settings of some kind, interfering with the process? Not sure.

21

Quindi ho avuto diversi utenti che hanno riscontrato esattamente questo problema. Abbiamo un’installazione per lo più standard, con alcuni componenti del tema e l’SSO abilitato per la parte principale del sito. Potrebbe essere un problema legato al livello di fiducia (TL), ma in questo momento gli utenti sono TL1, quindi non dovrebbero avere problemi. Riavviarlo non sembra aiutare. L’utente arriva alla parte in cui bisogna menzionare discobot, discobot mette mi piace al post… e poi nulla.

https://forums.nanowrimo.org/t/tutorial-stuck-and-i-cant-finish-it/952?u=heather_dudley

Screenshot del tutorial bloccato.

image
image953×557 35.1 KB

Per completare il tutorial, l’utente ha dovuto saltare il passaggio.

Modifica: Aggiornamento dall’utente: “Ok, forse era quel passaggio bloccato… o forse perché ho in qualche modo glitchato le istruzioni per nascondere il testo, ma stavolta sono stata molto attenta - e una volta finito il tutorial iniziale (saltando quel passaggio) sono riuscita a completare velocemente anche il tutorial avanzato e ora sono entrambi completati. Ma spero che riescano a capire cosa blocca alcune di noi. Grazie ancora!”