Discourse のメールが新規インストール後に動作しない（Zoho SMTP サーバー）

サポート インストール
1

Discourse を新しい Ramnode サーバーに新規インストールし、こちらの手順に従った後、Zoho のメールクライアントと正しく連携するようにメール設定を行おうとしています。しかし、現時点では Discourse からメールを送信できていません。すでに以下のページも確認済みです：https://meta.discourse.org/t/cannot-get-email-to-send-using-zoho-mail/45554/4。

swaks を使って SMTP サーバーをテストしたところ、メールは正常に送信されました：

swaks --to me@example.com --from do-not-reply@sfhepbfree-bayarea.org --server smtp.zoho.com --auth LOGIN --auth-user do-not-reply@sfhepbfree-bayarea.org -tls -p 587

この結果から、問題が Discourse 側にあると推測しています。以下の設定を使用しました：

DISCOURSE_SMTP_ADDRESS: smtp.zoho.com DISCOURSE_SMTP_PORT: 587 DISCOURSE_SMTP_AUTHENTICATION: "login" DISCOURSE_SMTP_USER_NAME: do-not-reply@sfhepbfree-bayarea.org DISCOURSE_SMTP_PASSWORD: "..." DISCOURSE_SMTP_ENABLE_START_TLS: true # (オプション、デフォルトは true)

しかし、以下のエラーが発生しました：

530 Must issue a STARTTLS command first.

DISCOURSE_SMTP_ 変数として利用可能な設定は何ですか？なぜ swaks では動作するメールが Discourse では動作しないのでしょうか？

2

I don’t have any ideas. You might run ./discourse-doctor and see if its mail debug tester sheds any light.

3

Zoho won’t work for bulk emails. It’s against their policies.

Use mailgun or something similar instead.

「いいね！」 2
4

That error is from the ./discourse-doctor

「いいね！」 1
5

Can you point to where in their policies they forbid bulk emails? They just seem to have a strict anti-spam policy…

Anyway, I don’t believe that to be the cause of the technical problem…

6

I just recommended a less painful option for You. If you absolutely gotta have zoho to send emails, try contacting their support as they are the ones who can help with the error code. The recommended email providers do work well for discourse and I don’t see anywhere in the documentation where discourse recommends zoho or google apps for business to send emails.

「いいね！」 2
7

And did you rebuild after you made those settings?

Does the host name of your forum match what the mail server is configured for?

8

I did rebuild. And I decided to give elasticemail a try. Now, with elasticemail, I have the rather intriguing problem that email works when test emails are sent with ./discourse-doctor (they arrive in my inbox, receive a 10/10 score at mailtester, etc), but I am not receiving the activation emails when trying to register for the admin account. The logs only say:

Started POST "/finish-installation/register" for 136.152.143.124 at 2018-08-20 22:58:06 +0000 Processing by FinishInstallationController#register as HTML Parameters: {"utf8"=>"✓", "authenticity_token"=>"S9k3wSRqJ2/M+JNLbWNMu8S8YJ/+0KyaRI+CGbxRxWrzNkfhhT/Fz8+G+hn/DnKl3jSxIYd+mkZf2MqdIW1Z0Q==", "email"=>"pinkardmichael@gmail.com", "username"=>"mpinkard", "password"=>"[FILTERED]", "commit"=>"Register"} Redirected to https://forum.sfhepbfree.org/finish-installation/confirm-email Completed 302 Found in 11ms (ActiveRecord: 1.0ms) Started GET "/finish-installation/confirm-email" for 136.152.143.124 at 2018-08-20 22:58:06 +0000 Processing by FinishInstallationController#confirm_email as HTML Rendering finish_installation/confirm_email.html.erb within layouts/finish_installation Rendered finish_installation/confirm_email.html.erb within layouts/finish_installation (2.0ms) Rendered common/_special_font_face.html.erb (0.5ms) Rendered layouts/_head.html.erb (0.3ms) Completed 200 OK in 7ms (Views: 4.8ms | ActiveRecord: 0.0ms)

However, the email is not being logged in elasticemail at all. Any ideas?

9

I think I’ve seen a problem before where if the first attempt at sending the registration email fails it’s hard to get Discourse to try again.

Try going to /login and doing forgot password.

10

Nice! That worked! Thanks so much!

That information should perhaps be added to the email troubleshooting page?

11

Well, I think it’s more of a bug/UX issue that I’ve reported here: Wizard will not send validation email more than once.

@gerhard, did you have a chance to take a look?

「いいね！」 1
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