As an “everyday many times a day” user of our internal search, yeah I have feelings on this as well. Multiple feelings.
But also some insight… I’ve learned that less is more - don’t write a story; what are the most important keywords about what I’m looking for?
e.g.
my first instinct is theme add settings
Now we have Docs for this kind of thing which limits the search to certain categories — very important for a support site! I was going to suggest that, except we can’t order the results by relevance.
This drops the utility of this search WAY down… the options are ordering by activity date or topic name.
Even DDG gets this right
A theme component that added e.g. “Perform this search on Google / DDG” to the internal search results would be interesting.