Have you all thought about doing a /discourse “search” option in Slack so that people who spend their day in slack and need an answer or people who are asked a question they know is in Discourse can quickly search and link it?
Guru and Tettra come to mind as service (KB service) that do this. They also allow creation but I am not sure that would be best, but I am open to convincing.
So for example I would type /discourse how can I find cold beer and you would return search results (limited) and I could choose the best one and either go to read it or link it in the channel I am in.
The reason for this would mostly be for the Slack dwellers that we can never get to use any other tools. Mostly devs. We are thinking of this as we look at Discourse Internally.
If this plugin has this feature already, then I am embarrassed but happy.