StageAgent is considering using Discourse to add a Q&A section to their website, stageagent.com, where users can earn points/badges by responding to questions and providing feedback from in-house experts.
Falco suggests using the solved plugin, which is enabled in the Support category, and creating custom badges for users with accepted answers.
StageAgent requests examples of live sites using the Q&A plugin, and codinghorror confirms that this site uses it in some categories, although no specific links are provided.
Erlend_sh shares examples of Discourse forums with dedicated support sections, including:
We are looking to add a Q&A section to our website, stageagent.com. The idea is primarily to give our users the ability to get feedback from our in-house experts. However, it’d be great if we could also let users respond and earn points/badges that could be used toward their paid subscription etc.
Can Discourse be modified to be used for what we want? Are there any examples you know of where Discourse is being used to power a Q&A site?
Almost all Discourse forums have a section dedicated to support. Users sharing their knowledge with one another is a cornerstone of practically every good community. Here are a few more examples: