When a user exceeds the email bounce score threshold, they are not informed that their email login is not working. Instead, they are led to believe that the sign-in link has been sent successfully Wolftallemo. This issue has become more prominent due to Mailgun’s problems with Outlook, affecting many users.
Wolftallemo and nathank agree that displaying an error message would be beneficial, as it would inform users of the issue and prevent frustration. Wolftallemo mentions that other mail services, such as Mailchannels, do not seem to have the same problem.
But since the bounce score threshold was exceeded, the email is never sent.
This was previously not much of an issue, but since Mailgun is now having constant problems with outlook for reasons beyond my control, there are now a lot more users that have email disabled via bounce score (who may not have seen the warning pm about their email address).
As such, users should probably be told if email sign-in is not currently working for them.
I use mailchannels for my cloudflare workers/pages sites (it’s free), and so far the answer seems to be no. Although the situation at mailgun has been improving for us, now emails usually get delivered after maybe the third attempt by mailgun but there’s still a lot of people with a high bounce scores and sending still sometimes fails.
